Welcome to EarnersPay (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we keep it safe and secured.
We collect several types of information from users of our platform, including:
Personal Information:
Name
Contact information (email address and phone number)
Payment information (e.g., bank account details, debit card details & other payment method details)
Account login credentials (username, email address and password)
Transaction details (product purchased, order date, order information and transaction reference id)
Any other information voluntarily provided by the user during the account creation, purchase process, or participation in the affiliate program.
Affiliate Programme Activity Information (for Affiliates):
Unique affiliate ID
Information about the links, promotions, and marketing activities used by the Affiliate
Data relating to attributed transactions, including dates, times, and amounts of sales
Commission earned
Website or platform information (URLs, traffic sources)
Communication history with EarnersPay
Vendor Information:
Vendor name
Contact information (email address, phone number, physical address)
Payment information (e.g., bank account details, or other payment method details)
Product information (descriptions, pricing, links to salespage/access age & digital contents)
Communication history with EarnersPay
Customer Information:
Name
Contact information (email address and phone number)
Order history
Payment information
Communication history with EarnersPay
Preferences and settings
Technical Information:
IP address
Browser type and operating system
Referring website
Date and time of access
Cookies and similar tracking technologies (see section 3 below)
We use cookies and similar tracking technologies to:
Track affiliate sales and attribute sales to the correct affiliate
Monitor website traffic and user activity
Improve the functionality and performance of our platform
Analyse trends and gather statistical information
Personalise user experience
Facilitate login and account management
Users may control the use of cookies at the individual browser level. However, if you choose to disable cookies, it may limit your ability to use certain features of our platform.
We use the collected information for various purposes, including:
Account Management: To create and manage user accounts, including affiliate, customer, and vendor accounts.
Transaction Processing: To process and fulfil orders, process payments, and prevent fraud.
Affiliate Programme Administration: To manage the affiliate programme, track attributed transactions, calculate and process commissions, and communicate with affiliates.
Customer Support: To provide customer support and handle enquiries, and to communicate with users about their orders and accounts.
Vendor Management: To manage vendor accounts, facilitate product listings, including digital content, process payments to vendors, and communicate with vendors.
Platform Improvement: To analyse user behaviour and preferences, to improve our platform, products, and services, and to optimise the user experience.
Marketing and Communication: To communicate with users regarding latest updates, promotions, and account-related matters, and to personalise user experience.
Monitoring and Security: To detect and prevent fraud or other prohibited activities, and to ensure compliance with our terms and conditions.
Legal and Regulatory Compliance: To comply with applicable laws, regulations, and legal processes, and to enforce our agreements and protect our rights.
We do not sell your personal data. However, we may share information with:
Vendors: We may share data related to transactions with the vendors whose products, including digital content, are purchased by customers, in order to ensure accurate tracking, commission payments, and order fulfilment. We may also share aggregated vendor data, including information about their digital content, with potential partners or investors.
Service Providers: We may disclose information to third-party service providers who assist us with various aspects of our platform, such as payment processing, website hosting, data analytics, and communication services. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
Legal Authorities: We may disclose information to law enforcement agencies, government bodies, or other legal entities if required to do so by law or in response to a valid legal process, such as a court order or subpoena.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company. We will provide notice of such a transfer and any changes to this privacy policy.
We take security seriously and have implemented industry-standard security measures to safeguard your data from unauthorised access, disclosure, loss, or misuse, including SSL encryption, Firewalls, Regular vulnerability assessment and role-based access control (RBAC).
However, please note that no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your information, including digital content, we cannot guarantee its absolute security.
In the event of a data breach, we will take all necessary steps to mitigate the damage and notify affected parties as required by applicable law.
We will retain your information, including digital content, for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including:
For the duration of your activity on our platform
As necessary to comply with our legal obligations, resolve disputes, and enforce our agreements
For a reasonable period for record-keeping purposes
We may also retain anonymised or aggregated data indefinitely for analytical and business purposes.
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information, including the right to:
Access: Request a copy of the personal information we hold about you.
Rectification: Request that we correct any inaccurate or incomplete information.
Erasure: Request that we delete your personal information, under certain circumstances.
Restriction of Processing: Request that we limit the processing of your personal information, under certain circumstances.
Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
Objection: Object to the processing of your personal information, under certain circumstances, including for direct marketing purposes.
To exercise your rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of those third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will provide notice of any material changes by posting the updated policy on our website and/or notifying you by email or other means. Your continued use of the EarnersPay platform after the effective date of the revised policy constitutes your acceptance of the changes.
Your trust and security are important to us, and we are committed to handling your information responsibly.
If you have any questions or concerns about this Privacy Policy, please contact us at help@earnerspay.com.
By using EarnersPay, you agree to this Privacy Policy and our data practices. Thank you for trusting us!